Amazon Canada product Compliance Update: Candles,Tents&Mattresses

Recently, many sellers on Amazon Canada have received emails about updated compliance policies. These updates specifically apply to the categories of “Adult Mattresses,” “Candles and Candle Holders,” and “Tents.” Please stay alert and take action to ensure your products remain compliant!

 

Forest Shipping has summarized the key deadlines and requirements for this policy update below. Refer to the table for more details and be sure to upload the relevant compliance documents to your Amazon Seller Central account based on your product categories.

 

Site	Product Categories	Requirements	Policy Implementation Date	Product Removal Date
Canada	Adult Mattresses	Available for sale after approval	December 19, 2024	February 17, 2025
	Candles and Candle Holders
	Tents

 

1. Amazon Canada Compliance Update: Adult Mattresses

If you sell adult mattresses on Amazon Canada, it is important to check your inbox for compliance reminder emails. Failure to submit compliance documents on time could result in your products being removed from the marketplace.

Covered Products:

An adult mattress is a type of furniture designed for sleeping and resting, providing a comfortable and supportive surface. Over time, materials used in mattresses have evolved from traditional spring coils to modern memory foam, latex, and hybrid designs.

Compliance Risks:

The primary risks related to mattresses include flammability and fire hazards, as well as potential chemical exposure from foams and adhesives.

 

Regulatory Requirements:

Amazon requires all adult mattresses to be tested and comply with the following standards and regulations:

Product	Regulations, Standards, and Requirements
Adult Mattresses	The following regulations apply: SOR/2016-183 (Mattress Regulations) Textile Labeling Act and Textile Labeling and Advertising Regulations (C.R.C., c.1551)

 

Required Information for Submission:

• Accurate product descriptions, including materials used in the mattress structure
• A compliance statement for SOR/2016-183 and the Textile Labeling and Advertising Regulations
• Clear labeling as required by the Textile Labeling Act
• Safety information and warnings (if applicable)

 

Documents You Must Submit:

• A testing report from an ISO 17025 certified lab confirming compliance with SOR/2016-183 (mattress regulations) and the Textile Labeling and Advertising Regulations (C.R.C., c.1551)
• Clear images from multiple angles of the mattress
• Close-up images showing compliance labels

Note: All documents, testing reports, and certificates provided to Amazon must be authentic and in their original format (unmodified).

 

2. Amazon Canada Compliance Update: Candles and Candle Holders

If you sell candles or candle holders on Amazon Canada, be sure to check your inbox for compliance reminder emails. Missing the submission deadline could result in product removal.

Covered Products:

• Candles: A candle is a combustible wick embedded in wax or another flammable material, designed to provide light and sometimes fragrance when burned.
• Candle Holders: A candle holder is a device used to hold a candle, typically using a cup or pin to secure it in place.

 

Regulatory Requirements:

Amazon requires all candles and candle holders to undergo testing and comply with applicable safety standards.

 

Product	Regulations, Standards, and Requirements
Candles	The following regulations apply: SOR/2016-165 (Candle Regulations) ASTM F2417-17 (Candle Fire Safety Standard) ASTM F2058-07 (2021) (Candle Fire Safety Labeling Standard)
Candle Holders	ASTM F2601-18 (Candle Holder Fire Safety Standard)

 

Additionally, all candles and candle holders must have bilingual (English and French) safety warnings and instructions.

 

Required Information for Submission:

• Product model, part number, or SKU
• Manufacturer or brand name

 

Documents You Must Submit:

• A testing report from an ISO 17025 certified lab proving the product meets the above regulations
• Clear images showing:
  • Model, part number, or SKU
  • Manufacturer or brand name
  • Product labels
  • Compliance symbols
  • Hazard warnings

Note: All documents, testing reports, and certificates provided to Amazon must be authentic and in their original format (unmodified).

 

3. Amazon Canada Compliance Update: Tents

If you sell tents on Amazon Canada, be sure to monitor your inbox for compliance reminder emails. Missing the deadline could result in product removal.

Covered Products:

Tents

A tent is a portable, collapsible structure used outdoors, typically for camping, backpacking, or recreational activities. Tents are designed to be lightweight, compact, and easy to set up and take down.

This policy does not apply to tents intended for toys or children’s play (which must comply with Amazon’s children’s toy regulations).

 

Regulatory Requirements:

Amazon requires all tents to be tested and meet applicable standards and regulations.

 

Required Information for Submission:

• Manufacturer or brand name

 

Documents You Must Submit:

• A testing report from an ISO 17025 certified lab proving the product meets the regulations
• Or a CoC (Certificate of Conformance) from an accredited lab
• Clear images showing:
  • Model, part number, or SKU
  • Manufacturer, importer, distributor, or authorized representative's name and address
  • Brand name or registered trademark
  • Product labels
  • Compliance symbols
  • Hazard warnings
  • Product manuals and instructions

Note: All documents, testing reports, and certificates provided to Amazon must be authentic and in their original format (unmodified).

 

4. Amazon’s Free Tools to Simplify Compliance

Amazon has launched two free compliance tools to help you manage multi-site and multi-category compliance needs with ease.

New Product Compliance:

The "Compliance Knowledge Portal" (CKP) tool allows you to stay updated on compliance requirements for new products and expanding categories. It offers insights on high-risk product types (like children’s toys, hair dryers, lighting, power banks, etc.) and provides solutions and compliance service provider recommendations.

 

Four Key Features of CKP:

• One-stop access to multiple compliance policies
• Comprehensive coverage with both domestic and international service providers
• No registration required, just easy access to compliance requirements across different countries
• Conveniently accessible directly within the Seller Central platform

To access CKP, go to Seller Central: “Performance > Account Health > Manage Your Compliance > Compliance Knowledge Portal.”

 

In-Stock Product Compliance:

The "Manage Your Compliance" (MYC) tool helps you upload compliance documents and stay on top of compliance for products already listed. It allows you to manage compliance issues efficiently and provides a simple way to meet ongoing regulatory requirements.

 

MYC will also include updates on extended producer responsibility (EPR) and the EU General Product Safety (GPS) regulations, and integrate with service providers for streamlined communication.

 

To access MYC, go to Seller Central: “Performance > Account Health > Manage Your Compliance.”